Results for "Author: pdearmore"

Support Solution is a complete customer service/tech support issue entry and completion system, which greatly facilitates the use of remote service employees. A call comes in, gets logged by a local user, gets taken by a remote user, resolved or passed on, then can be viewed from history. Report writing capabilities show how much work has been done BY a user, and FOR a customer. Keep track of whether remote users are logged in or not.

Support Solution is a complete customer service/tech support issue entry and completion system, which greatly facilitates the use of remote service employees. A call comes in, gets logged by a local user, gets taken by a remote user, resolved or passed on, then can be viewed from history. Report writing capabilities show how much work has been done BY a user, and FOR a customer. Keep track of whether remote users are logged in or not.

Support Solution is a complete customer service/tech support issue entry and completion system, which greatly facilitates the use of remote service employees. A call comes in, gets logged by a local user, gets taken by a remote user, resolved or passed on, then can be viewed from history. Report writing capabilities show how much work has been done BY a user, and FOR a customer. Keep track of whether remote users are logged in or not.

Support Solution is a complete customer service/tech support issue entry and completion system, which greatly facilitates the use of remote service employees. A call comes in, gets logged by a local user, gets taken by a remote user, resolved or passed on, then can be viewed from history. Report writing capabilities show how much work has been done BY a user, and FOR a customer. Keep track of whether remote users are logged in or not.